HyperPay

Frequently asked questions

All

Getting Started

My Account

Billing Payment

Security

What documents are required to have a merchant account with HyperPay?

This depends on the acquiring bank and the company registration country, as each has its own requirements.

How does HyperPay differ from other PSPs?

HyperPay stands out as the only PSP offering a comprehensive range of payment options, including Prepaid Payment options, PayPal, and Mobile Payment.

How secure is HyperPay’s service?

HyperPay is fully PCI DSS, Level One, version Three, which is the top secure measurement in the online payment.

Is there a control panel for monitoring transactions?

HyperPay provides a comprehensive admin area (Control Panel) displaying real-time transaction details. Additionally, a dedicated mobile app allows merchants to monitor account transactions on the go.

How easy is it to integrate with HyperPay?

HyperPay's payment integration is designed to accommodate various programming languages. Sample codes can be provided for easy integration into different systems.

What key features does HyperPay offer?

HyperPay boasts several merchant-centric features, including seamless transactions without redirection, tokenization (One-Click) payment options, recurring billing, and a full SDK.

What payment options does HyperPay provide?

HyperPay supports various payment options, including Visa, MasterCard, PayPal, OneCard, CashU, PaySafeCard, AMEX, and SADAD.

Is there a contact number for inquiries?

Certainly! For inquiries, please email BD@hyperpay.com, and our team will connect you with the technical team, providing comprehensive API details and sample codes.

Does HyperPay support SADAD payments on the mobile platform through the SDK?

Yes, HyperPay's online payment solution fully supports all payment options offered, but please note that the SDK specifically supports credit card payment options.

What are your technical support hours?

Our technical support team is available 24/7 to assist you.

Is there a dedicated technical support team?

Yes, you can reach our technical support team by contacting tech@hyperpay.com.

Are there plugins to support WordPress integration?

Certainly! Please contact tech support at tech@hyperpay.com for information on WordPress plugins.

Can we utilize your services in Palestine – Gaza?

Unfortunately, now, we do not have any acquiring banks in Palestine. Therefore, we are unable to provide our online payment solution in this region.

How can I apply for a job?

Feel free to explore our career page and apply directly for any available positions listed on our page.

Does HyperPay support non-account?

Absolutely, we cater to all online services, including non-account.

What is the cost of becoming a merchant with HyperPay?

This depends on your company registration country, and we serve in Jordan, Egypt, KSA, Lebanon, and UAE, each has different pricing structure, for more details, please contact bd@hyperpay.com